Privacy Policy

This Privacy Policy explains how Fuksiarz collects, uses, stores, and protects personal data when you visit or use the fuksierz.bet website in connection with the Fuksiarz version of our services. It applies to website visitors, registered customers, and anyone who interacts with our platforms or communications.

This Privacy Policy is effective as of 6 November 2025 and is designed to comply with applicable data protection laws, including the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018 ("DPA 2018"), relevant EU GDPR standards where applicable, and, for certain users, Mexican privacy regulations.

Please read this Privacy Policy carefully before using fuksierz.bet. By accessing or using the site, you acknowledge that you have been informed about how we process your personal data as described here.

Who We Are

For the purposes of this Privacy Policy, the data controller responsible for your personal data processed through fuksierz.bet in connection with Fuksiarz is:

Bukmacherska Sp. z o.o.
ul. Wąchocka 1F, 03-934 Warsaw, Poland
Company registration number (KRS): 0000782615 (National Court Register, Poland)
Tax identification numbers: NIP 5252787032, REGON 383043133
Legal entity type: Sp. z o.o. (limited liability company under Polish law)

Bukmacherska Sp. z o.o. operates the Fuksiarz brand and the website fuksiarz.pl under licence number PS4.6831.1.2020 issued by the Polish Minister of Finance, authorising sports betting and online casino games within the Republic of Poland. This licence does not extend to the United Kingdom. The fuksierz.bet site and its Fuksiarz version are not licensed by the UK Gambling Commission and are not intended for residents of the United Kingdom. Any reference to services for UK users in this Privacy Policy is solely for transparency regarding data protection practices.

If you have any questions about this Privacy Policy or how we process your personal data, you can contact us at:

Data Protection Contact
Email: [email protected]
Postal address: Data Protection Officer, Bukmacherska Sp. z o.o., ul. Wąchocka 1F, 03-934 Warsaw, Poland

We may also provide online contact forms on fuksierz.bet and fuksiarz.pl that you can use to submit privacy-related requests.

What Personal Data We Collect

We collect and process different categories of personal data about you depending on how you interact with fuksierz.bet and the Fuksiarz version of our services.

Identity and Contact Data

Full name, date of birth, and gender (where provided).
Contact details such as email address, mobile phone number, and country of residence.
Identification documents and numbers (e.g., passport, national ID) where required for Know Your Customer ("KYC") and anti-money laundering ("AML") checks.

Account and Verification Data

Username, encrypted password, security questions and answers, and account settings.
Verification data such as proof of address, copies of IDs, and results of third-party KYC/AML checks.
Account status, verification status, and self-exclusion preferences (where applicable).

Technical and Device Data

IP address, approximate geographic location derived from IP, and time zone.
Device information (device type, operating system, browser type and version, language settings).
Log data such as access dates and times, pages visited, click paths, referral URLs, and error logs.

Usage and Behavioural Data

Betting and gaming history, including stakes, winnings, losses, markets played, and session durations.
Interaction data such as clicks, scrolling behaviour, time spent on pages, and navigation patterns.
Responsible gambling behaviour indicators (e.g., frequency of deposits, rapid play patterns) used for monitoring and intervention.

Financial and Transaction Data

Payment details such as partial card numbers (masked), card type, expiry date, and issuing bank (we do not store full card numbers where this is handled by regulated payment providers).
Bank account details and IBAN, where necessary for withdrawals or bank transfers.
Transaction history, including deposits, withdrawals, bonuses credited, and applied wagering requirements.

Marketing and Communication Data

Your preferences for receiving marketing communications by email, SMS, push notifications, or other channels.
Records of marketing communications sent, delivery and open rates, and your responses (including unsubscribe actions).
Feedback, survey responses, and participation in promotions, competitions, or loyalty programmes.

Cookies and Similar Technologies

Cookies: small text files stored on your device to remember your preferences and improve your experience.
Tracking technologies: web beacons, pixels, tags, SDKs, and local storage used for analytics, security, and advertising (where permitted).
Information collected through cookies may include unique identifiers, session IDs, and interaction data linking your device to your account.

For more detailed information about how we use cookies and similar technologies, please see the "Cookies & Tracking Technologies" section below.

Legal Basis for Processing

We process your personal data only when we have a valid legal basis under UK GDPR and, where applicable, equivalent EU and Mexican data protection laws. Depending on the context, one or more of the following legal bases will apply.

Performance of a Contract

To create and manage your account on fuksierz.bet in connection with Fuksiarz.
To process your bets, deposits, withdrawals, and bonuses.
To provide customer support, resolve technical issues, and respond to your requests.
To manage loyalty schemes, promotions, and any contractual benefits you are entitled to.

Compliance with Legal Obligations

To comply with AML, counter-terrorist financing, and KYC obligations under applicable financial and gambling regulations, including those of the Polish Minister of Finance and other competent authorities.
To maintain accounting, tax, and regulatory records for legally required periods.
To respond to lawful requests from courts, regulators, tax authorities, and law enforcement bodies in relevant jurisdictions, including the UK (e.g., the Information Commissioner's Office), the EU, and Mexico where applicable.

Legitimate Interests

To secure our systems, prevent fraud, detect unauthorised access, and protect the integrity of our services.
To monitor gameplay patterns for responsible gambling purposes and to intervene where harmful behaviour is identified.
To improve and optimise our website, products, and services using aggregated or pseudonymised analytics.
To protect and enforce our legal rights, including managing disputes and defending legal claims.
To conduct limited, targeted direct marketing to existing customers in compliance with applicable laws, where a legitimate interest balance test has been carried out.

Consent

To send you electronic marketing communications (email, SMS, push notifications) about offers, promotions, or products where consent is required.
To place or read non-essential cookies and similar technologies on your device for analytics, personalisation, and advertising, in line with UK Privacy and Electronic Communications Regulations ("PECR") and comparable rules.
To process certain sensitive or high-risk data, where required by local law, and only when you have explicitly agreed (for example, in limited responsible gambling interventions).

You can withdraw your consent at any time using the tools described in this Privacy Policy (for example, via account settings, cookie banners, or by contacting us), without affecting the lawfulness of processing based on consent before its withdrawal.

Purpose of Processing

We process your personal data for specific, explicit, and legitimate purposes. We do not process data in a manner that is incompatible with these purposes.

Provision of Services and Account Management

To register and maintain your account on fuksierz.bet in connection with Fuksiarz.
To enable you to place bets, manage your balance, and participate in games, promotions, and loyalty programmes (where legally permitted).
To provide customer service, including responding to enquiries, complaints, and support requests.

Compliance, Risk Management, and Fraud Prevention

To verify your identity, age, and eligibility, including KYC checks and sanctions screening.
To detect and prevent fraud, money laundering, bonus abuse, match fixing, and other prohibited activities.
To monitor and promote responsible gambling behaviour, including setting limits, offering tools, and intervening where necessary.

Service Improvement and Analytics

To analyse usage patterns, betting behaviour, and website performance to improve our products, user experience, and security.
To perform statistical and business analysis, reporting, and forecasting using aggregated or pseudonymised data wherever possible.

Marketing and Personalisation

To send you marketing communications about Fuksiarz products and services on fuksierz.bet, subject to your preferences and applicable laws.
To personalise content, offers, and recommendations based on your profile and usage, where legally permitted and consistent with your choices.
To measure the effectiveness of our marketing campaigns and adjust them accordingly.

Legal and Regulatory Purposes

To comply with regulatory requirements imposed by the Polish Minister of Finance and other relevant authorities.
To maintain appropriate records for tax, accounting, and compliance audits.
To manage and resolve disputes, enforce our Terms and Conditions, and protect our rights and interests.

Disclosure & Sharing

We do not sell your personal data. We share it only where necessary, on a need-to-know basis, under appropriate safeguards, and in accordance with applicable laws.

Group and Corporate Structure

Within Bukmacherska Sp. z o.o. and any future subsidiaries or affiliates that are involved in operating the Fuksiarz brand or providing related services.

Service Providers and Business Partners

Payment processors and banks that handle deposits, withdrawals, and financial settlements.
Identity verification and KYC/AML service providers that assist with compliance checks.
IT and hosting providers that supply infrastructure, cloud services, data storage, and security solutions.
Analytics providers that help us understand website usage and improve our services, using aggregated or pseudonymised data where possible.
Marketing and advertising partners, including affiliates and advertising networks, only where permitted by law and subject to your consent where required.

Regulators, Authorities, and Dispute Resolution Bodies

Regulatory and supervisory authorities in Poland (including the Polish Minister of Finance) and other countries, when required by law.
Data protection authorities, such as the UK Information Commissioner's Office (ICO), EU supervisory authorities, and the Mexican data protection authority (INAI), in the context of investigations, complaints, or regulatory oversight.
Civil, administrative, or criminal courts and law enforcement agencies in connection with legal proceedings or lawful requests.

Business Transfers

In the event of a merger, acquisition, reorganisation, sale of assets, or similar transaction, your personal data may be transferred to the acquiring or successor entity, subject to a commitment to respect this Privacy Policy or a policy that offers substantially similar protection.

With Your Consent or at Your Direction

We may share your data with other third parties when you explicitly request or authorise us to do so, for example, when you participate in co-branded promotions or link your account with a third-party service.

International Transfers

Because Bukmacherska Sp. z o.o. is established in Poland and uses international service providers, your personal data may be transferred to and processed in countries other than the one in which you are located.

Transfers Within the EEA, the UK, and Other Countries

Your data is typically processed and stored on servers located within the European Economic Area ("EEA"), primarily in Poland and other EU member states.
We may transfer data to trusted service providers and partners located in the United Kingdom, the EEA, and other countries, including (where necessary) countries outside the EEA and the UK such as the United States.

Safeguards for International Transfers

When transferring data outside the EEA or the UK to countries that have not been recognised as providing an adequate level of data protection, we implement appropriate safeguards such as:
- Standard Contractual Clauses approved by the European Commission and/or the UK Information Commissioner's Office.
- Additional technical and organisational measures (for example, encryption and access controls).
- Transfers under recognised data transfer frameworks or "data bridges", such as the EU-US Data Privacy Framework and its UK extension, where applicable and lawfully relied upon.
We ensure that any third party receiving your data is bound by contractual obligations to protect it in accordance with applicable data protection laws.

You may contact us using the details in the "Who We Are" section to obtain more information about the safeguards we use for international data transfers.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, and regulatory requirements. Retention periods may vary depending on the type of data and the applicable legal obligations in Poland, the UK, the EU, and other relevant jurisdictions.

Indicative Retention Periods

Category of Data	Indicative Retention Period
Identity, contact, and KYC data	Up to 5-10 years after account closure or last transaction, in line with AML, counter-terrorist financing, and statutory record-keeping requirements.
Account and transaction data (bets, deposits, withdrawals)	At least 5 years after account closure or last transaction, or longer where necessary to resolve disputes or comply with regulatory demands.
Marketing and communication data	Until you withdraw consent or object to processing, plus a short period (typically up to 2 years) to document your opt-out.
Technical logs and security data	Typically 1-3 years from the date of collection, unless a longer period is required for security investigations or legal proceedings.
Cookies and tracking data	In accordance with the cookies' lifecycle (from session-only to a maximum typical period of 24 months), or as specified in your cookie settings.

When the relevant retention period expires, or when the data is no longer needed for its original purpose, we will either securely delete, anonymise, or irreversibly de-identify your personal data, unless we are legally required or permitted to keep it for a longer period.

Your Rights

Depending on where you are located and subject to applicable law (including UK GDPR, EU GDPR, and, where relevant, Mexican privacy legislation), you have a number of rights in relation to your personal data.

Core Data Protection Rights

Right of access: You can request confirmation of whether we process your personal data and obtain a copy of that data, together with information on how we use it.
Right to rectification: You can ask us to correct inaccurate or incomplete personal data.
Right to erasure: You can request deletion of your personal data in certain circumstances, for example, where it is no longer necessary for the purposes for which it was collected or where you withdraw consent and there is no other legal basis.
Right to restriction: You can ask us to restrict processing of your data in specific situations, such as while we verify the accuracy of data or assess an objection.
Right to object: You can object at any time to processing based on our legitimate interests, including profiling. You also have an absolute right to object to direct marketing.
Right to data portability: You can request that certain personal data you have provided be delivered to you or another controller in a structured, commonly used, and machine-readable format, where technically feasible.
Right to withdraw consent: Where processing is based on your consent (e.g., marketing or non-essential cookies), you may withdraw that consent at any time without affecting the lawfulness of processing before the withdrawal.

Mexican Privacy Law Alignment (ARCO Rights)

If you are located in Mexico, you may also have rights under the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), often referred to as "ARCO" rights:
- Acceso: to access your personal data and obtain information about how it is processed.
- Rectificación: to request correction of inaccurate or incomplete data.
- Cancelación: to request that your data be cancelled or deleted in certain circumstances.
- Oposición: to oppose the processing of your data for specific purposes.
We aim to handle ARCO requests through the same channels and within similar timeframes as described below.

How to Exercise Your Rights

Submit a request to us by email at [email protected] or via any dedicated privacy request form available on fuksierz.bet.
Include your name, contact details, a description of the right you wish to exercise, and sufficient information for us to verify your identity and locate your data (for example, account ID or username).
In some cases, we may ask you for additional information or documentation to confirm your identity and protect your account.

Response Timeframes and Charges

We aim to respond to all valid requests within 30 days of receipt, as required by applicable data protection laws. In complex cases or where we receive multiple requests from you, we may extend this period by up to a further two months, and we will inform you if we do so.
We do not charge a fee for handling your request, unless it is manifestly unfounded, excessive, or repetitive. In such cases, we may either charge a reasonable fee or refuse to act on the request, in accordance with the law.

Some rights may be limited where we must retain data to comply with legal obligations (for example, AML and regulatory record-keeping) or to establish, exercise, or defend legal claims.

Cookies & Tracking Technologies

We use cookies and similar technologies on fuksierz.bet to ensure the site works properly, to improve performance, and, where permitted, to personalise your experience and marketing.

Types of Cookies We Use

Strictly necessary (functional) cookies: Required for the operation of the website and to enable core features such as page navigation, secure login, and placing bets. These cookies cannot be switched off in our systems.
Preference cookies: Used to remember your settings and choices, such as language preferences and display options.
Analytics and performance cookies: Help us understand how visitors use the site, which pages are most popular, and how users move around. We use this information to improve the website and services.
Advertising and targeting cookies: Used, where permitted, to deliver relevant advertising, measure the effectiveness of campaigns, and limit how often you see particular ads. These may be set by us or by third-party advertising partners.
Session cookies: Temporary cookies that are deleted when you close your browser.
Persistent cookies: Remain on your device for a defined period or until you delete them or change your settings.

Third-Party Cookies

Some cookies on fuksierz.bet may be set by third parties (for example, analytics providers, affiliate tracking networks, or advertising partners).
These third parties may collect information about your online activities over time and across different websites, in accordance with their own privacy policies and subject to applicable laws.

Managing Cookies

You can manage your cookie preferences through the cookie banner or preference centre displayed when you first visit fuksierz.bet and at any time thereafter.
You can also configure your browser to block or delete cookies. Please note that disabling strictly necessary cookies may affect the functioning of the site and prevent you from using certain features.
For more information on how to manage cookies, refer to your browser's help section or documentation.

We use cookies and similar technologies in line with UK GDPR, PECR, and comparable regulations in other jurisdictions, ensuring that non-essential cookies are used only with your consent where required.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised or unlawful processing, accidental loss, destruction, or damage.

Technical Security Measures

Use of industry-standard encryption (TLS 1.2 or higher) to protect data in transit between your device and our servers.
Encryption or pseudonymisation of sensitive data at rest where appropriate.
Network security controls, including firewalls, intrusion detection and prevention systems, and traffic monitoring.
Regular backup procedures and disaster recovery planning to ensure continuity of service and data integrity.

Organisational and Access Controls

Strict access controls based on roles and responsibilities, with multi-factor authentication for administrative accounts.
Access to personal data limited to authorised personnel who need it to perform their job functions, subject to confidentiality obligations.
Documented policies and procedures for data handling, retention, and deletion.

Monitoring, Testing, and Training

Regular security assessments, vulnerability scanning, and, where appropriate, penetration testing.
Logging and monitoring of key systems to detect suspicious activity and potential incidents.
Ongoing staff training and awareness programmes on data protection, security best practices, and incident reporting.

Incident Response

Formal incident response procedures to identify, contain, and remediate security incidents promptly.
Where required by law, we will notify you and relevant supervisory authorities of a personal data breach without undue delay, including the UK ICO or other competent authorities.

We design our information security programme to be consistent with recognised international standards (such as ISO 27001 and SOC 2) and continually review and update our measures as technologies and regulatory requirements evolve. This does not imply that Bukmacherska Sp. z o.o. holds formal certifications under those standards unless expressly stated on fuksierz.bet.

Complaints & Contacts

If you have questions, concerns, or complaints about how we process your personal data, we encourage you to contact us first so that we can try to resolve the issue directly.

How to Contact Us

Email: [email protected]
Postal address: Data Protection Officer, Bukmacherska Sp. z o.o., ul. Wąchocka 1F, 03-934 Warsaw, Poland
Where available, you may also use online contact or feedback forms on fuksierz.bet to submit privacy-related queries.

Complaint Handling Procedure

Submission: Send us your complaint including your name, contact details, account identifier (if applicable), and a clear description of your concern.
Acknowledgement: We will acknowledge receipt of your complaint as soon as reasonably possible, typically within 5 working days.
Assessment: We will investigate your complaint, which may include reviewing internal records, contacting you for further information, and consulting relevant teams.
Response: We aim to provide a substantive response within 30 days of receiving your complaint. If we cannot respond within this period, we will inform you of the reasons for the delay and provide an expected timeframe.
Follow-up: If you are not satisfied with our response, you may request further clarification or escalate the matter to the appropriate supervisory authority as described below.

Escalation to Supervisory Authorities

United Kingdom: If you are in the UK or your complaint relates to processing under UK GDPR, you can contact the Information Commissioner's Office (ICO):
- Website: https://ico.org.uk
- Helpline (UK): 0303 123 1113
European Union/EEA: If you are in the EU/EEA, you may lodge a complaint with your local data protection authority, in particular in the member state of your habitual residence, place of work, or place of the alleged infringement.
Mexico: If you are in Mexico and your complaint relates to rights under the LFPDPPP, you may contact the National Institute for Transparency, Access to Information and Personal Data Protection (INAI):
- Website: https://home.inai.org.mx

You are entitled to contact a supervisory authority at any time. However, we encourage you to contact us first so that we can attempt to resolve your concerns more quickly.

Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date shown below.

How We Will Inform You of Changes

Publishing the updated Privacy Policy on fuksierz.bet, with a clear indication that it has been revised.
Displaying notices or banners on the website or in your account dashboard highlighting significant changes.
Sending you email notifications or in-account messages for material changes that meaningfully affect how we process your personal data.

Advance Notice and Your Options

For material changes that significantly impact your rights or the way we use your data, we will, where practicable, give you at least 30 days' advance notice before the new terms take effect.
If you do not agree with the revised Privacy Policy, you may choose to close your account (where applicable) and stop using fuksierz.bet in connection with Fuksiarz before the changes take effect.
Continued use of our services after the effective date of an updated Privacy Policy will constitute your acknowledgement of the updated terms.

Last updated: November 2025

This version of the Privacy Policy supersedes all previous versions applicable to the use of fuksierz.bet in connection with the Fuksiarz version of our services.